Crown Drugs Terms of Use

You must be 18 years or older to register as a customer.

By using Crown Drugs platform which includes website and mobile applications ("Platform") you signify your acceptance of these Terms of Use and Privacy Policy. If you do not agree to all of these Terms of Use and Privacy Policy, do not use this Platform.

We may revise these Terms of Use and the Privacy Policy at any time. Your continued usage of this Platform will signify that you accept those changes.


Due to agreements with our suppliers the prices on Platform may be different from Crown Drugs brick-and-mortar store. The prices and product availability are subject to change, including if you select a delivery or pickup date that is different from the date on which you place your order. Moreover, though every effort is made to ensure accuracy in posting pricing information, discrepancies may occur.

Mistakes can be made, including due both to inaccurate reporting of accurate information and accurately reporting inaccurate information. Of course, if you become aware that the Site contains inaccurate information, please let us know by contacting us.

Promotions and Promotional Codes

All promotions advertised on this Platform are void where prohibited by law.

Privacy Policy

Crown Drugs may collect personal information including your name, address, email address, telephone or mobile number, user name and password, geolocation information, and, if you make a purchase on the Platform, your payment information, as well as non-personal information about your use of the Platform.

We may use the collected information to provide you with Platform services, targeted offers advertised on the Platform and other sites you may visit, and contact you when necessary.

We may share the information we collect with Crown Drugs service providers.

We collect your information when you use Platform, create an account, make a purchase, request information, sign up for newsletters or email lists, complete online forms, participate in contests or surveys, or otherwise contact us.

The personal information we collect may include your name, address, zip code, email address, telephone or mobile number, user name and password, and geolocation information.

If you use a third party login to create your account (such as Facebook) we may receive certain information about you from the third party based on your registration and privacy settings on those third party services.

We may use cookies, web beacons, pixel tags, log files, or other technologies to automatically collect certain information when you use the Platform.

We may collect information about your use of the Platform including the date and time you access the Platform, the areas or pages of the Platform that you visit, the amount of time you spend using the Platform, the number of times you return, broad demographic information, whether you open forward or click-through emails and ads, and other Platform usage data.

Certain parts of the Platform require cookies. You are free to set your browser or operating system settings to limit certain tracking or to decline cookies.

We may use the information we collect to respond to your inquiries or requests, process and fill customer orders, verify your qualifications for certain products and services, process payments and prevent transactional fraud, provide delivery and other notifications, and communicate with you. We may also use the information we collect to develop new products or services, to provide you with customized Platform content, targeted offers, and advertising on the Platform, on other third-party sites or apps you may visit, or via email, to contact you with information, newsletters and promotional materials, to contact you when necessary, to review the usage and operations of the Platform, improve content, products, and services, or address problems with the Platform or its services, to use your data in analytic and demographic purposes.

If you prefer to "opt out" from receiving the materials we think may be of interest to you, such as promotional mailings/e-mails you may simply click “unsubscribe” on the bottom of the email or by following the provided URL.

Security Policy

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, order processing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Return policy

Bring an unopen merchandise with receipt to our brick-and-mortar store within 7 days of purchase for a refund or exchange. Opened defective merchandise can be brought to our store with receipt within 7 days of purchase for an exchange.

We can not take back any long-lasting liquid lipsticks and any items that are not sealed. We cannot take back any prescription medications once they leave the premises.

Liability of Crown Drugs and its service providers

The contents in this Platform may include technical inaccuracies or typographical errors. Platform may change or improve at any time.

Crown Drugs and its service providers does not make any representations or warranties of any manufacturer or merchant service or products. The store and its service providers does not make any representations or warranties that the functionality provided by the platform will be uninterrupted or without errors.

The store and its service providers, officers, directors, employees, shareholders or agents shall not have any liability to you or any third party in connection with purchase, sale, delivery and/or consumption of the products or any consequences thereof; and that, without limiting anything set forth in these Terms of Use and in addition thereto, you shall indemnify and hold harmless the store and its service providers from and against any and all claims, demands, losses, costs and expenses (including the cost of any investigation and reasonable attorneys' fees), damages, obligations, deficiencies and liabilities, which arise, result from or are related to: (i) processing of order(s);(ii) purchase of product(s); (iii) delivery of product(s); (iv) consumption of product(s), and/or (v) any and all consequences of any of the foregoing.

Use of this Platform from any location, will signify that you agree to be responsible to comply with applicable local laws. Price and availability information is subject to change without notice and may vary geographically.

You agree to hold the store and its service providers harmless from any liabilities, resulting from, your use of the Platform, or your violation of these Terms of Use.

Your Account

You are responsible for maintaining the confidentiality of your account. You agree to accept responsibility for all activities that occur under your account or password. Crown Drugs and its service providers reserve the right to refuse service, terminate account, remove or edit content, or cancel orders in their sole discretion.



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